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I am the Warranty Supervisor for a Stress-O-Pedic Mattress and have been at this position for over 5 years now.
Since I began my work here, I have dealt with Sleepteks America on more than a weekly basis. My experience with them,
to put it simply, has been nothing but complete satisfaction! I have found their services to meet and exceed every one
of my expectations, and has assited me in my own personal day to day duties.
Their inspections have always been professional and most of all, accurate! Their customer service has been extraordinary,
second to none, fulfilling every request I have ever made of them before I even hung up the phone!
Always courteous and extremely polite, it has been my personal pleasure, and advantage to my own job, to work with Sleepteks
and hope to continue our business relationship for many years to come!
Chris
Warranty Supervisor
Stress-O-Pedic Mattress Co, Inc.
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We partnered with Sleepteks America Inc. when our store opened in 2005.
Mattress warranty issues are delicate and must be managed properly. Sleepteks handles every aspect of our customer's
concerns quickly and professionally. Their communications are clear and concise including pictures and explanations
for the retailer and the customer. First-Class Service every time.
Wayne Sours
General Manager, Ashley Furniture HomeStore
Meridian, ID
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Aireloom Bedding highly recommends the services of Sleepteks America, Inc.
Customers are contacted quickly and the inspection results are available immediately.
Warranty service after the sale is very important to us and Sleepteks ability to perform professional,
timely and accurate warranty inspections is vital in our commitment to provide excellent customer service.
Mike Williams and his team are a pleasure to work with and I am very happy with the quality of service they provide.
Linda
Aireloom Bedding
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We have worked with Sleepteks for over 8 years and we are very satisfied with their service. Our customers are contacted promptly
and the inspections are scheduled in a timely fashion. Their inspectors are very professional and the inspection reports are accurate
and easy to read. They are dedicated, going above and beyond on many occasions to help us and our customers,
all while providing excellent customer service. I have enjoyed working with Mike and his employees and would highly recommend
their services to anyone.
Sherry Edinger
Sealy Customer Services Coordinator
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This is a testimonial of the fantastic service that Sleepteks America, Inc. has provided to Banner Mattress for the past seven years.
We are extremely please with the level of professionalism, customer service, and competitivenes they have afforded us thoughout the years.
They are especially attentive and responsive without hesitation to all of our questions, concerns and requests regardless of the nature.
It is our desire to maintain this type of business relationship with them for years to come. We recommend to anyone in the bedding industry
to use Sleepteks America, Inc. for their bedding inspection needs.
Jorge Cardenas
Banner Mattress
Customer Service Rep.
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© COPYRIGHT 2008 SLEEPTEKS AMERICA,
INC
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